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Problem Note 68630: Re-forecasting a project fails with "An exception was caught while processing the variable XXX" in SAS® Forecast Studio

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In SAS Forecast Studio, when you re-forecast your project, an error similar to the following might be displayed in the SAS log:

ERROR: An exception was caught while processing the variable XXX. An attempt will be made to forecast the series using exponential smoothing.

The problem occurs when your project contains ARIMA models, unobserved components models, and combined models. The following three options would be enabled in Project ► Forecasting Settings:

  • System-generated ARIMA model(s)
  • System-generated unobserved components models
  • Combine Diagnosed Models

To work around the problem, disable one of the options so that one of the following combinations of models is used in your project.

  • ARIMA models and unobserved components model

    OR
     
  • ARIMA models and combined models

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Forecast ServerMicrosoft® Windows® for x6415.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 8 Enterprise 32-bit15.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 8 Enterprise x6415.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 8 Pro 32-bit15.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 8 Pro x6415.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 8.1 Enterprise 32-bit15.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 8.1 Enterprise x6415.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 8.1 Pro 32-bit15.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 8.1 Pro x6415.115.39.4 TS1M69.4 TS1M8
Microsoft Windows 1015.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 200815.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 2008 R215.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 2008 for x6415.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 2012 Datacenter15.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 2012 R2 Datacenter15.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 2012 R2 Std15.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 2012 Std15.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 201615.115.39.4 TS1M69.4 TS1M8
Microsoft Windows Server 201915.115.39.4 TS1M69.4 TS1M8
Windows 7 Enterprise 32 bit15.115.39.4 TS1M69.4 TS1M8
Windows 7 Enterprise x6415.115.39.4 TS1M69.4 TS1M8
Windows 7 Home Premium 32 bit15.115.39.4 TS1M69.4 TS1M8
Windows 7 Home Premium x6415.115.39.4 TS1M69.4 TS1M8
Windows 7 Professional 32 bit15.115.39.4 TS1M69.4 TS1M8
Windows 7 Professional x6415.115.39.4 TS1M69.4 TS1M8
Windows 7 Ultimate 32 bit15.115.39.4 TS1M69.4 TS1M8
Windows 7 Ultimate x6415.115.39.4 TS1M69.4 TS1M8
64-bit Enabled AIX15.115.39.4 TS1M69.4 TS1M8
64-bit Enabled Solaris15.115.39.4 TS1M69.4 TS1M8
HP-UX IPF15.115.39.4 TS1M69.4 TS1M8
Linux for x6415.115.39.4 TS1M69.4 TS1M8
Solaris for x6415.115.39.4 TS1M69.4 TS1M8
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.